My overall review and rating is a five star rating. To be honest, the fact that I have been client for at least three years now I wont let one experience cause me to give a negative review. Every time I have come prior to yesterday, my visits have been nice from the receptionist and my technician. Yesterday my feelings were hurt tremendously because it felt like me being prompt or early was a problem. If I were the kind of person that just wanted to be mean, I wouldve taken my business elsewhere and never returned. But I spoke with EJ and she made me feel heard and I knew that the young lady at the desk had to be new, but I definitely feel like she needs to understand the business that she has become a part of. Its more like a family and if