I have been twice , wonderful staff, I feel comfortable and I saw results as soon as the first treatment ! Great job guys
They have been great since day one! Kudos to whoever owns and runs this business. Like all businesses, they have there challenges and cannot always be perfect but from what I`ve experienced and seen, they always lead with excellent customer service. They truly do care about the clients and their employees and it shows. The staff is always super friendly and if they ever make a mistake the management takes control and makes it right. I have experienced this first hand and I can appreciate this 100%. It just goes to show they are genuine and are not trying to just take your money. It is very rare to see this kind of customer service these days! Thank you Nyah for being good honest people.
The place is very nice, great atmosphere. I have been 4 times & EVERY time I get someone new even though I book my appt with the same person. It would make me feel more comfortable to have some consistency with my consultant.
BUT last visit I`M VERY UPSET.....Because I paid for 1 year unlimited full legs instead of 6 treatments and paid for full face for unlimited 1 year but they were booking me appointment for 8 weeks when i have full legs & hands. Face suppose 2 be 4 weeks once.....they told its ok but till then on my face hair grows so long. every one look at me awkward...i want to be done my face in 4 weeks once not 8 weeks. Thinking that I would have more than 6 treatments.....but when I went to my second treatment 4 weeks later, fron
NYAH Med Spa Reply:
Unfortunately, there must have been some misunderstanding. Our protocol for laser hair removal on the face is 4-6 weeks and on the body is 6-8 weeks. We have had the same staff from day one..the only difference is we have grown so we have had to hire a few more techs. We do not have a high turn over rate at all with staff..just growth in staff. During the training process...the schedule for the techs can sometimes change occasionally which will cause you to get a different tech from time to time. I regret that we were not able to contact you in time to let you know. Also, we have opened up a second location in Duluth and some of our staff has transferred over to that location which is also the cause of the inconsinstenc
Great atmosphere and wonderful service!
The place is very nice, great atmosphere. I have been 3 times & EVERY time I get someone new even though I book my appt with the same person. It would make me feel more comfortable to have some consistency with my consultant.
Love this place. I`ve been getting laser hair removal for about a year now and never had an adverse effect. My only complaint is I wish that I could have the same esthetician, but I`m always assigned to a new one even when I request the same girl. In any case, all the girls I`ve had have been great and friendly.
Terrific service!! Sometimes hard to get an appointment, but I guess it`s because with great service everyone wants to get in!