The person giving the chemical peel was great! Very welcoming and very informative. BUT, I arrived before they opened. I wasn`t sure of traffic and my reminder said to arrive ten minutes early. I asked if I could come in, was told yes and to sign in. But then someone else told me I could NOT be in there! That I could come back 5 minutes before they opened. She was VERY ugly and rude. I have to say I was quite shocked at her tone, including the staff. You DO NOT treat customers that way. The girl doing the peel was leaving and I do not want service from the rude staff member. I will try somewhere different the next time.