Stephanie is wonderful! The only thing about my experience so far that hasn`t been perfect is that the girl at the checkout desk doesn`t seem too eager to help. The few times I`ve asked for a weekend appointment six weeks out she won`t even look at the screen and just say there`s no available times that day. It took me explaining that I had zero availability during the week that month to get her to actually look at the computer and find an opening, which somehow magically appeared even though I was initially told nothing that day would work. That`s been a very minor part of my experience overall, and Nyah has done a wonderful job with my treatments. I only mention the scheduling issue because it`s happened more than once.