SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Curtis c
Nov 16,2012
Dana is so cool. She was really nice and made me feel really comfortable. She and the other lady are real sweethearts. SHE allowed me to be seen even though I was 30mins late. Great customer service.

Anonymous
Nov 16,2012
wait time needs to improve. Technician/ Aestitician should have all info about the client (ie last appointment, etc)

Sarah
Nov 15,2012
Kind and helpful without pushing me to do something I wouldn`t want

Marian
Nov 15,2012
Cluttered rooms and hall. Staff doing a job attitude. Personal services need to be a little more then doing my job attitude. Uncomfortable setting. Have no idea what to expect from my procedure. Given no literature or my procedure. Kid kicking the counter. Not upscale at all. Living social? deal?

Marcie Opraseuth
Nov 15,2012
The appointment was quick. I didn`t have to wait and actually went in early to my appointment. I`m satisfied with my visit and would come back. Thanks!

CJC
Nov 15,2012
I was expecting to actually get the service done, not just a spot, especially since I have done it before. Very clean environment.

Tina
Nov 14,2012
I just cannot say enough about Skin Matters. I`ve tried others in the metro area. I won`t trust my personal grooming to anyone else!

Anonymous
Nov 13,2012
Very professional and good service and products

Vanessa Parker McIntyre
Nov 13,2012
Had a great experience.

Anonymous
Nov 12,2012
The Techs are always friendly and professional . The service is excellent with hardly no waiting. My only complaint is I have already prepaid for my services and when I check out the front desk always ask if I would like to leave a gratuity. I treat Skin Matters as a dermatology type visit not a spa so I feel like I have paid an adequate amount for my service. When I go to the dermatologist they don`t ask if I would like to leave a tip. I always tip for my meals, valet parking, car washes. etc; but I feel this is a particular procedure I am having done and not a personal pampering session . It makes me feel like a cheap skate when I don`t leave a tip however I do not think it is warranted.
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