I have made several calls to Laser Logic to schedule my first procedure, and had to reschedule a few times due to my work schedule. Each time I called everyone was very friendly and accommodating. I had my test consult about 2 weeks ago and my first session about a week and a half ago. I had hair removal on my underarms. The procedure was quick and painless. From the time I was greeted in the reception area until the procedure was done and my next appointment scheduled was no more than 15 minutes, and everyone was still very friendly. I`ve noticed a difference even after one procedure so I`m excited to see the final outcome. I would definitely recommend Laser Logic.