Heather, who did my consult, was great! Super friendly and knowledgable. The young lady at the front desk was great too. To top off the great employees their prices are unbeatable for laser hair removal. While I was waiting another client told me how much she loved laserlogic. My only complaint is that the office building they are in is really old and a little sketchy appearing at first. The office is literally one room for the procedures and a tiny reception area. Completely no frills, but I guess why they can offer such amazing prices!