I had a good experience at the first time when I was there. I like my clinician, Brenna Burns, she`s a super nice and sweet person! But not my second time, they messed up my appointment time and made me wait for longer than one hour. I got there at 2:40 pm and left a few minutes before 4 pm while procedure normally takes about 5-10 minutes!!! Plus, it`s hard to make appointments with the same clinician, really don`t know why!!! :-(
NYAH Med Spa Reply:
Hello,
Thank you for taking the time out to review us. Our deepest apologies for the unusual wait your last visit. That is not something that happens often at all so I would like to personally speak to you. If you could please call my direct line 678-531-5822. My name is Sharon. I know your other concern was scheduling with the same tech and we have already addressed that issue. That was an issue when we were opening our second location and training new techs. We now have the techs personally call their clients when they are going to be out due to sickness, emergency, etc.