I had searched for a place to have laser hair removal for over a year - reading reviews on cleanliness, comfortable staff, etc. I finally settled on NYAH, and I am so happy I chose it! It is soothing as soon as you walk in the door. The staff is very friendly and helpful. I`ve only had to wait 5 minutes or less in the lobby for my appointment - I wish doctor offices could be this way. :) I highly recommend!