I have been going to Nyah for about a year for laser hair removal of 2 different areas, and have always had a positive experience. Sharon Lavendar is informative, compassionate and thorough. I was treated by Brenna for the first time, and she is compassionate, thorough and very kind. I was lucky to experience the new laser machine, which blows cold air while you are being treated, and the experience was so much more bearable in comparison to the old. I felt slight stinging in some areas, but with the old machine, I could hardly lay still on the table while I was being treated.