SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Robert S.
Jul 25,2013
This place offers the best prices with incredible service. I drive 3 hours one way for laser hair removal treatment because they are the best in the state of Georgia! My technician, Gary, is amazing! He has a long list of experience and takes excellent care of his clients. He continually goes over and beyond to make sure each and everyone of his clients are well taken care of. I would highly recommend Skin Matters, and if you`re considering laser hair removal, make sure to get an appointment with Gary. I promise you wont regret it!!! Couldn`t be more satisfied with this place.

Carrie Anne J
Jul 25,2013
Dana was great! Thorough and very professional.

Lauren P
Jul 25,2013
Gary was wonderful. He was very patient with me during the laser treatment . However, a female technician knocked on the door twice and asked Gary how long he would be, and then again to hurry up. I did not appreciate the intrusion and surly didn`t want Gary to feel pressure to hurry with a laser in his hand! It was very unprofessional. Fortunately, Gary remained professional the entire time. I do hope this problem is addressed. Thanks.

Ursula J.
Jul 24,2013
The staff is friendly and I love that I never have to wait long for my appointment. I was even able to get a last minute appointment during the week.

Judy M
Jul 24,2013
I was in and out with my laser hair removal appointment.

Anonymous
Jul 23,2013
Always pleasant and very friendly & courteous!

Rumana
Jul 21,2013
Everyone was very nice and friendly. I felt welcomed and comfortable.

Sunshine
Jul 20,2013
I love skinmatters had my first visit everybody was friendly and nice. I got botox injections first time never Dr. Pete was wonderful. I`m will be going back. Did I mention I look great 10yrs younger. Thank You skinmatters

Anonymous
Jul 20,2013
I like the lady who did my treatment. The guy at the front desk was kind of dry. Buy overall I like the facility. It was nice and clean.

Lisa T.
Jul 20,2013
Pro: Nice, sociable staff members; no hard selling of products; knowledgeable about the services provided; accepts heavier clients (my BMI is 49); supportive of health and wellness improvement efforts

Con: Scheduling challenges had me waiting for my appointment for 40 minutes

Common Sense: Be realistic. This is a spa service, not a weight-loss tool (read their FAQs page).
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