Clean environment, thorough explanation of service, fair & competitive pricing, treatment is fast and they keep accurate appt. times--and even work you in if you are a few minutes late. Excellent customer care and God Bless Misty for her gentle bedside manner. Word of wisdom, get the numbing cream, well worth the $40. I will definitely be back for treatment on other areas. I even recommended them to my boyfriend. Also, they sell the most delicious smelling candles and Bare Minerals products.