NYAH Med Spa

Rating: 4.9 - 1932 reviews

Quick Info:

5755 Northpoint Park, Suite 55
Alpharetta, Georgia 30022
(678) 687-8444
Monday9 AM - 7 PM
Tuesday9 AM - 7 PM
Wednesday9 AM - 7 PM
Thursday9 AM - 7 PM
Friday9 AM - 7 PM
Saturday8 AM - 6 PM
SundayClosed

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Overall Satisfaction

Average Rating: 4.9 stars

- 1767 reviews
- 149 reviews
- 11 reviews
- 4 reviews
- 1 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

NYAH Med Spa Reviews


Anonymous
Nov 20,2013
The place is very nice, great atmosphere. I have been 4 times & EVERY time I get someone new even though I book my appt with the same person. It would make me feel more comfortable to have some consistency with my consultant.
BUT last visit I`M VERY UPSET.....Because I paid for 1 year unlimited full legs instead of 6 treatments and paid for full face for unlimited 1 year but they were booking me appointment for 8 weeks when i have full legs & hands. Face suppose 2 be 4 weeks once.....they told its ok but till then on my face hair grows so long. every one look at me awkward...i want to be done my face in 4 weeks once not 8 weeks. Thinking that I would have more than 6 treatments.....but when I went to my second treatment 4 weeks later, fron

NYAH Med Spa Reply:

Hello Neeraja, Unfortunately, there must have been some misunderstanding. Our protocol for laser hair removal on the face is 4-6 weeks and on the body is 6-8 weeks. We have had the same staff from day one..the only difference is we have grown so we have had to hire a few more techs. We do not have a high turn over rate at all with staff..just growth in staff. During the training process...the schedule for the techs can sometimes change occasionally which will cause you to get a different tech from time to time. I regret that we were not able to contact you in time to let you know. Also, we have opened up a second location in Duluth and some of our staff has transferred over to that location which is also the cause of the inconsinstenc

Nancy M.
Nov 20,2013
Great atmosphere and wonderful service!

Anonymous
Nov 14,2013
The place is very nice, great atmosphere. I have been 3 times & EVERY time I get someone new even though I book my appt with the same person. It would make me feel more comfortable to have some consistency with my consultant.

Snoofle
Nov 14,2013
Love this place. I`ve been getting laser hair removal for about a year now and never had an adverse effect. My only complaint is I wish that I could have the same esthetician, but I`m always assigned to a new one even when I request the same girl. In any case, all the girls I`ve had have been great and friendly.

Anonymous
Nov 12,2013
Terrific service!! Sometimes hard to get an appointment, but I guess it`s because with great service everyone wants to get in!

ARLETTE
Nov 12,2013
I have been a client for a year & never had a bad experience before. The place is very clean & so nice, the service & the girls are just EXCELLENT.

BUT TODAY I`M VERY UPSET.....Because I paid for 1 year unlimited full legs instead of 6 treatments......Thinking that I would have more than 6 treatments.....but when I went to my second treatment 4 weeks later, front desk said that I can not have my treatment because legs have to be every 8 weeks. WHY THEY DID NOT TELL ME THIS LITTLE DETAIL AT THE BIGINING????? .......SO I should have paid only for 6 treatment :(
I feel so bad:(

NYAH Med Spa Reply:

Hello Arlette, Thank you so much for taking the time to review us. This is very helpful to us and allows us to continue to try to put our best foot forward. Unfortunately, there was a period where we were training new front desk employees and you were given the wrong information. Our unlimited package does indeed include more then 6 treatments. You are actually able to come for your legs every 6-8 weeks. I deeply apologize on behalf of Nyah for the incorrect information you were given. Please do not get discouraged. I will make this right for you. You have been such a wonderful client and we are honored to have your business. Please call me at 678-687-8444 and ask for Sharon. I will be more than happy to update your file and schedule

Anonymous
Nov 12,2013
Great service and staff. Very professional.

Nisha U
Nov 11,2013
Absolutely love Them! Nyah has the best staff and their customer service is awesome too! Have already reffered 6 of my friends and they love it too :)

Anonymous
Nov 10,2013
Great service! The technicians do a great job of making you feel comfortable during a not-so-comfortable procedure. Nyah is also really good at working with my busy schedule when booking appointments.

Vi N
Nov 09,2013
This was my second visit, had an appointment with Ana. The service was great, she explained everything she was doing and also answered all my questions. Thank you!
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