The tech that did my consultation was great! She was easy going and knowledgeable. But when I got there at 4:20 for my 4:30 appointment I signed in at the front desk and marked that yes I was there for a consult and I went and sat down in one of the four seats in the waiting area... I waited for 25 minutes and was the only person there for most of that time. The two girls behind the desk were talking amongst themselves, not acknowledging me at all, when I heard them talking about the appointments on the books for consults that day and they mentioned my name... to which I raised my hand and said Thats me, I signed in and have been sitting right here. So around 4:50 I STARTED my initial paperwork.