SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Tara W.
Jan 16,2013
Dana is super efficient and makes you feel comfortable with the procedure before she starts.

Anonymous
Jan 16,2013
Great service without a long wait.

Anonymous
Jan 16,2013
Very happy with my results

Anonymous
Jan 15,2013
Technician is great. Very nice & friendly. Front desk staff are pretty pointless, they rarely greet when I come in and when they do its very robotic greet that doesn`t make me feel invited. They don`t schedule appointments and really do not speak to clients.

Anonymous
Jan 15,2013
The I gave this review 2 stars is because the staff was nice. Aside from that it would have been lower
1) I had an 11:00 appointment. I didnt go back for my treatment until 11:45 because I was somehow overlooked.Needless to say, the treatment was rushed
2) She asked me if I was getting a consultation or my 1st treatment. I told her that I wanted start with my first treatment. However there was no explaining anything. It would have been nice to have knowledge of regrowth pattern, how to care for the area etc. But I didn`t get educated on any of these things
3) The decor was nice but floors were really dirty. A simple mop would have done the trick

I`ll only be returning b/c I`ve already paid for the rest of my sessions. Hopefully its bette

Anonymous
Jan 14,2013
I was a little annoyed that it wasn`t communicated that I was coming for a laser consultation vs my appointment. I should have known that so my expectations were managed vs. being told once I got there that I wouldnt be getting treatment that day.

V. Alexander
Jan 14,2013
Carol was fantastic! Front desk staff was very friendly and helpful! Looking forward to my next appointments!

Bonnie
Jan 14,2013
Great service and staff!

Abbie
Jan 14,2013
Awesome results and great customer service!

Lynette S. Jackson
Jan 13,2013
Prompt, courteous service from everyone at Skinmatters! Thanks so much!
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