Very happy with my results and the honesty from the staff. I bought a Groupon a year ago that was for 6 treatments, the area I had planned to use it on was not the best candidate (hair color was too light) so they recommended a different area. They made sure that I would be able to see the best results! The issue with a scheduled appointment (that was lost/deleted by the computer during a system change over) was honored and taken care of quickly. I worked with Kelli Soares for my appointments she was great and very nice.