SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Gabee
Jan 05,2013
The service is great! I would definitely reccomend Skin Matters to my family and friends. My girl Carol is the bomb. She answeres all of my questions and makes sure that I am in and out of there quickly. I am so happy I decided to get laser hair removal; and notjust for the fact that I will be hairless but the people who work there make sure that you are taken care of. Thank you so much Skin Matters!

Anonymous
Jan 05,2013
Great like always. Pleasant staff

Melissa Guzman
Jan 04,2013
The service was great an the appointment was on time. I have only one concern. After the service the receptionist ask me if I would like to leave a gratitude for the tech, I advised her I did not have any cash on hand, her demeanor changed completely as of she was upset. I felt very uncomfortable. I use to always reward a great service, but after rushing from my job to the appointment I did not have cash on hand. Thanks

vicky kimbrell
Jan 04,2013
very clean... nice staff, even when you`re slightly late for your appointment!

Cory Kimbrell
Jan 04,2013
very clean, nice staff.

Anonymous
Jan 04,2013
The service was ok. The staff was really friendly. I had a Groupon and the owner did not want to give me the dollar value to obtain another service, I was a little confused about that. I wanted to buy products but I guess the esthetician was too busy to assist me so the front desk receptionist helped me instead. Very nice place, bright and open, they have a nice selection of face products, we will see how they work. All and all they have a pleasant staff.

BB
Jan 04,2013
The staff is very friendly and knowledgeable. They look and listen to your skin concerns and offer you the right treatment.

Sonya
Jan 04,2013
Good prices on services. Usually a short wait time. I have the full-body unlimited for 12 months package. I have very good results after 5 visits. My complaint is the online scheduling system. They recently allowed me to book an appointment on a day that they were closed. I had no idea they were closed until I showed up for my appointment. I even received confirmation and reminder emails for this particular appointment. It was very inconvenient. Also,if you buy the unlimited visits for 12 months and think u can squeeze in 10-12 visits-you`d be wrong! U can get 8 visits because the scheduling sys allows visits exactly 6 weeks apart. Not even one day earlier will be approved.

Tariell herring
Jan 03,2013
I tried skin matters for a Brazilian wax and eyebrow wax for the first time. I was very satisfied with the service. The staff was very nice and professional. I would reccomend skin matters.

Anonymous
Jan 03,2013
Clean facility and nice staff. You have to book your appointments on-line so you have to be comfortable doing that but it is easy.
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