SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


ashbycwa
Dec 08,2012
LHR treatment was excellent as usual. Wait time for service was significant.

Anonymous
Dec 08,2012
i love the cleanliness of the spa and the staff is great! I am not a fan of the appointment booking but that`s just me

Doris
Dec 08,2012
Great customer service! Love the fact that they don`t over book the appointments. I arrived a few minutes early and left before my actual appointment time.

Yournesha
Dec 08,2012
Great customer service! Answered questions I never thought to ask and timely! Can`t wait til my next appointment!

Antoinette
Dec 07,2012
The facility was very clean and modern!! The receptionist and Gary were great. They were very nice and I felt extremely comfortable!! My appt was at 1250 and I was attended to right away!

Anonymous
Dec 07,2012
Carol G. At Skin Matters is the best for laser hair removal. She makes me feel welcome and comfortable during my visits and the results are fabulous!

Anonymous
Dec 06,2012
Very happy with my results and the honesty from the staff. I bought a Groupon a year ago that was for 6 treatments, the area I had planned to use it on was not the best candidate (hair color was too light) so they recommended a different area. They made sure that I would be able to see the best results! The issue with a scheduled appointment (that was lost/deleted by the computer during a system change over) was honored and taken care of quickly. I worked with Kelli Soares for my appointments she was great and very nice.

Anonymous
Dec 06,2012
Friendly service.

Melissa Smith
Dec 05,2012
Always a great experience. Constantly upgrading equipment. All techs are great, but Beth is my favorite.

Beth Micek
Dec 05,2012
The treatment session (for toenail funges) was fine... done efficiently and with a friendly manner...
The instructions on followup were very useful..my only suggestion is to have a handout sheet (or reference to web instructions) to help me remember everything... (wash all socks, sheets with special antiseptic... spray shoes, etc .. wait 3 to 6 months and come back if need touchup)

The initial consultation was worthless. The person I met with didn`t even know why I was there.
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