Technicians were friendly and thorough, however 5 out of the 6 times I went, they were late in seeing me, even when I was on time. The front desk people are inattentive and sometimes rude.
I don`t like that you are asked to leave a tip every time . There should just be a sign, not someone asking you to tip.
Overall- the actual treatments were worth the money (I had a groupon), but the service was not good. You can find a better business with the same deal, and I would suggest that you do!