My overall experience was pleasant. The consultation was quick, informative and reassuring. The first appointment was a little rushed and impersonal, but I believe that was technician specific. I walked into the room, laid down on the table, and before I could ask if I was supposed to wear protective glasses, the tech had the laser instrument positioned. She never offered me the glasses, and I was too nervous to open my eyes or mouth. I wasn`t sure if I would open them during mid beam. A few seconds later, we were done, and she almost ran out of the room. I had to stop her to ask what kinds of creams would be okay to use if I had a little discomfort later. She pointed to a container on the counter, saying I could use that. That`s the visit.