The laser logic facility is always clean, the majority of the is amazing, and the treatment WORKS!! Due to PCOS I have unwanted facial hair on my lip, under my chin, and on my sideburn area. The first technician that I got was very nice, but I felt as if I was being an exception to the rule. I always verify with the technicians to make sure they know where my problem areas are, considering I come in completely shaven. I mentioned the area under my chin and she said that the full face didn`t comer that, but she supposes she could do it. I felt a little less than comfortable during my very first experience there. I have requested other technicians since that visit and every other technician after her has been 100% accomodating!