Skin Matters is a great company. So far I have done two small areas with them. Whenever I need to change an appointment or get in contact with someone about my account, there is almost always someone to speak with and if not, they contact me back immediately. They have great customer service and quick and efficient appointments. There location is always clean and the staff is really nice. I have been with them for a year now and have yet to have any major issues. I would recommend them to anyone of any ethnicity.