SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


J. Francis
Jan 30,2013
Clean environment, thorough explanation of service, fair & competitive pricing, treatment is fast and they keep accurate appt. times--and even work you in if you are a few minutes late. Excellent customer care and God Bless Misty for her gentle bedside manner. Word of wisdom, get the numbing cream, well worth the $40. I will definitely be back for treatment on other areas. I even recommended them to my boyfriend. Also, they sell the most delicious smelling candles and Bare Minerals products.

Maia Angel
Jan 30,2013
After 5 sessions and 7 still in process, I really can tell that this laser system really works! Skin Matters`s team & laser equipment rocks!

Anonymous
Jan 29,2013
Fantastic service, and extremely quick in and out time! Carol was super sweet and very professional. Highly recommended.

Kristy
Jan 29,2013
Excellent Tech! Thank you.

Greg
Jan 29,2013
Service when there is good but, the online appointment reservation system is terrible and very inconvenient.

Anonymous
Jan 29,2013
Staff is always pleasant. I would recommend Skin Matters to all my family and friends. I would come back to them again as well for any other laser needs. Reasonably priced as well!

Michelle A
Jan 29,2013
Dolores is great and I have recommended her, by name, to two friends already!

Anonymous
Jan 28,2013
Pleasant employees! Will definitely recommend to others!

Julie
Jan 28,2013
I had accidentally written down the wrong time for my appointment and arrived 30 minutes late. Everyone was very nice and accommodating. Thank you so much!

Anonymous
Jan 28,2013
Overall pretty good, but I`ve never really had an appointment where it`s scheduled/executed appropriately. For example - I couldn`t schedule on the website (even though Ryan told me that`s the only way I can do it). I had to eventually call in and was told the reason why is because you all are opening a new location. If this is the case then the site should reflect this reason. Also, I was booked for a full body, but it was scheduled as 2 halves. I didn`t know that so the tech was confused, etc. Just seems the system isn`t overall the most efficient. Also, no smock was left for me in the room and the pillow was pretty dirty (small hairs on it).
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