SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Jan 29,2013
Fantastic service, and extremely quick in and out time! Carol was super sweet and very professional. Highly recommended.

Kristy
Jan 29,2013
Excellent Tech! Thank you.

Greg
Jan 29,2013
Service when there is good but, the online appointment reservation system is terrible and very inconvenient.

Anonymous
Jan 29,2013
Staff is always pleasant. I would recommend Skin Matters to all my family and friends. I would come back to them again as well for any other laser needs. Reasonably priced as well!

Michelle A
Jan 29,2013
Dolores is great and I have recommended her, by name, to two friends already!

Anonymous
Jan 28,2013
Pleasant employees! Will definitely recommend to others!

Julie
Jan 28,2013
I had accidentally written down the wrong time for my appointment and arrived 30 minutes late. Everyone was very nice and accommodating. Thank you so much!

Anonymous
Jan 28,2013
Overall pretty good, but I`ve never really had an appointment where it`s scheduled/executed appropriately. For example - I couldn`t schedule on the website (even though Ryan told me that`s the only way I can do it). I had to eventually call in and was told the reason why is because you all are opening a new location. If this is the case then the site should reflect this reason. Also, I was booked for a full body, but it was scheduled as 2 halves. I didn`t know that so the tech was confused, etc. Just seems the system isn`t overall the most efficient. Also, no smock was left for me in the room and the pillow was pretty dirty (small hairs on it).

Anonymous
Jan 28,2013
I`ve been visiting Skin Matters for over a year now. Friendly, professional, knowledgeable staff, and continuous additions to the services and facilities they provide. I`ve been going for laser hair removal sessions and have recently bought an IPL session. They also are now carrying the Bare Essentials make-up line... So I`ll buy this from them as well!!

Rama Bhole
Jan 27,2013
I come for laser hair removal for my upper lip area. Just to let you know that I don`t mind waiting 20 mins or so as my technition is wonderful!
But the last 2 times I noticed that there were a couple of hairs on my upper lip that were not zapped and I noticed that after I cam home.
Should I have come back the same day to have them removed?
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