SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Vanessa Parker McIntyre
Nov 13,2012
Had a great experience.

Anonymous
Nov 12,2012
The Techs are always friendly and professional . The service is excellent with hardly no waiting. My only complaint is I have already prepaid for my services and when I check out the front desk always ask if I would like to leave a gratuity. I treat Skin Matters as a dermatology type visit not a spa so I feel like I have paid an adequate amount for my service. When I go to the dermatologist they don`t ask if I would like to leave a tip. I always tip for my meals, valet parking, car washes. etc; but I feel this is a particular procedure I am having done and not a personal pampering session . It makes me feel like a cheap skate when I don`t leave a tip however I do not think it is warranted.

Cindi
Nov 12,2012
Carol is great.

Lenore Austin
Nov 11,2012
I have recieved good service at Skin Matters.

Ashley
Nov 11,2012
Visited skin matters after purchasing a groupon for the Brazilian wax package. My appt was with Heidi and I must say, being that this was my first time ever getting a Brazilian wax Heidi was the BEST!!! She made me feel sooo comfortable after feeling nervous all day long. She was kind and she made me laugh which helped me to really take my mind off things. I will definitely be going back to skin matters for Heidi to do my brailians and possibly try other services they offer as well!

Stacey
Nov 11,2012
First off let me say that the staff is great. They are a little unorganized but very friendly and they make you feel comfortable. Now the machines on the other hand do not seem to work. I purchased a groupon for an unlimited laser package on a large area for a year. I used it on my legs, and the hair is a little thinner and somewhat spotty, but for the most part it is still there. It didn`t seem that they upped the level on the laser everytime I went in either. I know that lasers sometimes do not work on certain hair/skin types, but I have had laser hair removal from other companies and I received way better results than I did at Skin Matters. Overall, I would not recommend Skin Matters for laser hair removal simply due to their equipment.

HWalker
Nov 10,2012
Great place, great location, great service - and Kelli is awesome! Would recommend anyone to go here!

B Vann
Nov 09,2012
Extremely thorough service, and very friendly staff. After a few hair removal procedures I can really tell a difference.

Anonymous
Nov 09,2012
Fast, friendly service. Will return!

Carolina
Nov 08,2012
great service!!!
Showing 721 to 731 of 1293 entries