SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Nov 07,2012
Beth was GREAT at making me feel as comfortable as possible with a full body laser!
She instantly took the edge off by engaging me in conversation, the exact opposite of my last tech. She was very knowledgeable about the lasers and their capabilities. Will be back to Beth again :)

Alyson
Nov 07,2012
I`ve been going to Skin Matters for almost a year for laser hair removal. Over all I have been very happy with the staff and results. Yesterday, Kellie was my tech and I have to say, it was by far the BEST appointment I have ever had. She was so sweet, answered all my questions and gave me advice/tips/additional info along the way. I will continue to use her for my last few visits. She is FANTASTIC!!!

However,the ladies behind the reception counter are nice, but not overly helpful or friendly. Yesterday, I asked a question and the girl never made eye contact with me once. I may have given Skin Matters a 5 Start rating if it was`t for this.

Other than that, I`m VERY happy with Skin Matters and will continue to use them in the future.

Abbie
Nov 07,2012
Skin matters is great! Everyone is very professional and friendly :) and I love my results!

Anonymous
Nov 06,2012
They are always polite and quick. The whole tipping thing is new, and I am not certain I agree with it. I have paid a lot of money for the service, and they are just doing their job, right? I do tip, but I am not comfortable with it. Also, I get conflicting reports from the techs and the receptionists about how frequently I should visit. Some say 4 weeks, and others say 6-8. I want to make sure I get my money`s worth, but I can`t get a straight answer.

Anonymous
Nov 05,2012
People are great. Service is good. Technicians are really like and friendly. Only complaint is that technicians forget to do certain areas and need to be constantly reminded.

Terri
Nov 04,2012
I liked being able to make the appointment online. When I arrived, the lady who checked me in was very nice and easy going. I didn`t have to wait at all, just filled out the paperwork and went back. I had a brazilian, and the service here was much better than I`ve seen at other places in Atlanta. My appointment was with Heidi, and she was extremely nice, and really put me at ease, and did a great job. This was my first time there, and I had a Groupon. I`ll definitely be going back.

Anonymous
Nov 03,2012
very friendly, great service, highly recommended

jim mccarthy
Nov 03,2012
waxing was very quick with minimal discomfort. She was very pleasant.

Anonymous
Nov 02,2012
Got my fungus treated - super easy and friendly.

Barbara Witt
Nov 01,2012
Clean and discrete. Professional and timely.
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