SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Nov 02,2012
Got my fungus treated - super easy and friendly.

Barbara Witt
Nov 01,2012
Clean and discrete. Professional and timely.

Anonymous
Oct 31,2012
Everything`s good for the most part. I feel like my laser hair removal could be more thorough, and I`d appreciate if there wasn`t an upsell attempt EVERY time I come in.

Anonymous
Oct 31,2012
My IPL treatment went great. There was no pain at all. The aesthetician took care to listen to my needs and accommodate, and also to explain aftercare carefully.

Jaquie
Oct 30,2012
I have been a customer of Skin Matters for about a year and have loved the service! thank you!

Anonymous
Oct 30,2012
Great service and very polite employees!

Anonymous
Oct 30,2012
Since moving to their new location, I have witnessed a major improvement in service. However, it was absolutely awful before.

At the new location, there have been several times where they have cancelled my appointment due to staff not showing up or lasers being out of order. Also, I typically schedule myself for the first appointment of the day to minimize waiting for other clients to finish. However, I still have had to wait 30 or more minutes many times as staff just don`t come in on time.

Also, every time I go, I find out more (or different) rules or safety procedures regarding the laser. And some technicians tell you one thing, while others will say something different.

Melissa Smith
Oct 30,2012
I was seen 5 minutes early. Everyone was professional, courteous, and helpful.

Kiran Contractor
Oct 29,2012
I have received great service on all sessions i have attended so far.
Staff is friendly and punctual with their set appointment times.

Anonymous
Oct 28,2012
The procedure was done quickly and efficiently. The tech knew what she was doing and was very friendly. The office is very clean and pretty.
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