SM - Diactivated

Rating: 4.6 - 1291 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 895 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Oct 10,2012
You did a great job. Very professional.

Anonymous
Oct 09,2012
Kelly is awesome! Very comprehensive!

Anonymous
Oct 09,2012
I have been here for 2 treatments and I have had a great experience both times. I waited for less than 5 minutes each time before being called back. The techs were professional.

Karen Alessi
Oct 09,2012
the service was good, the facility could be cleaner

Anonymous
Oct 09,2012
They are always very professional and quick to get you in and out, but do not rush you. Always great.

Anonymous
Oct 09,2012
I only have one complaint and that is time in the waiting room. With each of my last 2 visits I have had to wait in excess of 30 mins before my appointment which takes all of 5 minutes total.

Jennifer
Oct 08,2012
Clean, easy, always makes me feel comfortable. All teck are super friendly and love new location!

Anonymous
Oct 06,2012
The staff is always friendly and informative. They CONSISTENTLY deliver outstanding customer service.

Shantel
Oct 06,2012
Service was awesome best Brazilian an eyebrow job ever

Irina Rufforny
Oct 05,2012
I gave above average service only for the services provided by Beth Kinney. Front desk/admittion service is below poor rating. This is a second time when my appointent time was not honored. First time (I showed up on time), I had to wait for an hour before they took me to the room for, literally, 5 minute procedure. Person who they took a front of me had a laser hair removal that lasted 1 hour. I think you can better judge who to serve first, considering the amount of time needed in each individual case. Second time, the same thing, the only difference, my waiting time was 30 minutes (for 2 minute procedure). I guess, that is an improvement from your company stand point.
If not for Groupon, I would never come to Skin Matters again.
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