SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

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Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Oct 14,2012
I`ve been more than pleased with the results of laser hair removal and the chemical peels. I love the staff; everyone is so friendly!

Anonymous
Oct 14,2012
My overall experience was pleasant. The consultation was quick, informative and reassuring. The first appointment was a little rushed and impersonal, but I believe that was technician specific. I walked into the room, laid down on the table, and before I could ask if I was supposed to wear protective glasses, the tech had the laser instrument positioned. She never offered me the glasses, and I was too nervous to open my eyes or mouth. I wasn`t sure if I would open them during mid beam. A few seconds later, we were done, and she almost ran out of the room. I had to stop her to ask what kinds of creams would be okay to use if I had a little discomfort later. She pointed to a container on the counter, saying I could use that. That`s the visit.

Anonymous
Oct 13,2012
Great service. Loved that she applied hydrocortisone cream to me. Nice enough to shave some trouble spots for me

Kris R
Oct 13,2012
I`ve been to three different hair removal places over the course of three years and by far Skin Matters results have been the best. After 6 sessions, I do not have to shave underneath my arms. Carole is the absolute best.

Ava Arjmand
Oct 13,2012
Heidi was very kind and professional

Anonymous
Oct 12,2012
My tech was very nice. I am not convinced the entire areas to be lasered were (seemed like there were patches that were missed). Additionally, I don`t know if the setting was high enough since most of the treatments I could not feel (with exception to one area). Lastly, when she did the upper lip, I think my teeth were lasered. They are very sensative today. I mentioned it to her and after the fact she suggested I cover my teeth with my tounge. I wish she said that before. As I said, she is very nice and answered all of my questions - I am concerned the setting wasn`t high enough - the areas weren`t covered thoroughly and my teeth were exposed. I am considering re-booking with a different tech.

Anonymous
Oct 12,2012
I had a brazilian wax with Misty and she was great! She was quick, efficient and funny and had me laughing throughout most of it! :)

Carolyn Miller
Oct 11,2012
I am more than pleased with my experience at Skin Matters. I purchased a package for unlimited visits for laser hair removal for one year. I have received 3 treatments so far. The staff is friendly and professional. I am greeted promptly at my appointment time and not made to wait (huge bonus points for this). My technician Delores is amazing and always makes me feel at ease. I am telling everyone I know about Skin Matters!!!

Christy
Oct 11,2012
I have had nothing but a great experience with my laser hair removal. My technician, Kelli, is awesome. I highly recommend the numbing cream.

Anna
Oct 11,2012
Great service, they get you in on time, nice and polite people. I had a question and one of the girls at the counter (Rebecca) was very patient and polite. She got me taken care of. Thank you, guys.
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