My tech was very nice. I am not convinced the entire areas to be lasered were (seemed like there were patches that were missed). Additionally, I don`t know if the setting was high enough since most of the treatments I could not feel (with exception to one area). Lastly, when she did the upper lip, I think my teeth were lasered. They are very sensative today. I mentioned it to her and after the fact she suggested I cover my teeth with my tounge. I wish she said that before. As I said, she is very nice and answered all of my questions - I am concerned the setting wasn`t high enough - the areas weren`t covered thoroughly and my teeth were exposed. I am considering re-booking with a different tech.