I have been a client for a year & never had a bad experience before. The place is very clean & so nice, the service & the girls are just EXCELLENT.
BUT TODAY I`M VERY UPSET.....Because I paid for 1 year unlimited full legs instead of 6 treatments......Thinking that I would have more than 6 treatments.....but when I went to my second treatment 4 weeks later, front desk said that I can not have my treatment because legs have to be every 8 weeks. WHY THEY DID NOT TELL ME THIS LITTLE DETAIL AT THE BIGINING????? .......SO I should have paid only for 6 treatment :(
I feel so bad:(
NYAH Med Spa Reply:
Hello Arlette,
Thank you so much for taking the time to review us. This is very helpful to us and allows us to continue to try to put our best foot forward. Unfortunately, there was a period where we were training new front desk employees and you were given the wrong information. Our unlimited package does indeed include more then 6 treatments. You are actually able to come for your legs every 6-8 weeks. I deeply apologize on behalf of Nyah for the incorrect information you were given. Please do not get discouraged. I will make this right for you. You have been such a wonderful client and we are honored to have your business. Please call me at 678-687-8444 and ask for Sharon. I will be more than happy to update your file and schedule