SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Jan 10,2013
The tech that did my consultation was great! She was easy going and knowledgeable. But when I got there at 4:20 for my 4:30 appointment I signed in at the front desk and marked that yes I was there for a consult and I went and sat down in one of the four seats in the waiting area... I waited for 25 minutes and was the only person there for most of that time. The two girls behind the desk were talking amongst themselves, not acknowledging me at all, when I heard them talking about the appointments on the books for consults that day and they mentioned my name... to which I raised my hand and said Thats me, I signed in and have been sitting right here. So around 4:50 I STARTED my initial paperwork.

Joyce
Jan 10,2013
I am usually happy with the service but yesterday`s sevice took longer because the machine kept overheating and we had to constantly stop and we ended changing the machine. The sevice took 2 hrs instead of the regular hour. So overall i want very satisfied with the service

Jamie Marchione
Jan 10,2013
Delores is absolutely fantastic!

Cindi White
Jan 10,2013
Carol was great as always. She was running late because there wasn`t a laser available, but she came out and let me know what was up and about how long it would be. She is always fun to come visit!

Anonymous
Jan 09,2013
Positives: I`ve had great results with my laser hair removal. The techs I`ve had (with the exception of one) have all been very friendly and professional. They have the best prices for laser hair removal I`ve seen so far.

Negatives: They don`t honor/keep appts, Several times, I`ve received calls a few hours before the appts I made weeks ago, to be told I have to reschedules, techs always running behind and expect to wait 30-hour to be seen.

Anonymous
Jan 09,2013
For the most part, my experience is quick and enjoyable.

holly chapman
Jan 09,2013
happy with service from staff but the rooms appear dirty and not tidy like i would expect from a spa.

Anonymous
Jan 09,2013
Great service. I have been there twice now! Skin Matters is a clean salon and they always have lots of business. I feel good about knowing what kind of results I will get with their aestheticians.

Patricia Stanley
Jan 08,2013
Came in for Consultation

Anonymous
Jan 08,2013
I recommend Skin Matters. I was in and out is 5 minutes. Pleasant experience.
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