SM - Diactivated

Rating: 4.6 - 1293 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 897 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Cory Kimbrell
Jan 04,2013
very clean, nice staff.

Anonymous
Jan 04,2013
The service was ok. The staff was really friendly. I had a Groupon and the owner did not want to give me the dollar value to obtain another service, I was a little confused about that. I wanted to buy products but I guess the esthetician was too busy to assist me so the front desk receptionist helped me instead. Very nice place, bright and open, they have a nice selection of face products, we will see how they work. All and all they have a pleasant staff.

BB
Jan 04,2013
The staff is very friendly and knowledgeable. They look and listen to your skin concerns and offer you the right treatment.

Sonya
Jan 04,2013
Good prices on services. Usually a short wait time. I have the full-body unlimited for 12 months package. I have very good results after 5 visits. My complaint is the online scheduling system. They recently allowed me to book an appointment on a day that they were closed. I had no idea they were closed until I showed up for my appointment. I even received confirmation and reminder emails for this particular appointment. It was very inconvenient. Also,if you buy the unlimited visits for 12 months and think u can squeeze in 10-12 visits-you`d be wrong! U can get 8 visits because the scheduling sys allows visits exactly 6 weeks apart. Not even one day earlier will be approved.

Tariell herring
Jan 03,2013
I tried skin matters for a Brazilian wax and eyebrow wax for the first time. I was very satisfied with the service. The staff was very nice and professional. I would reccomend skin matters.

Anonymous
Jan 03,2013
Clean facility and nice staff. You have to book your appointments on-line so you have to be comfortable doing that but it is easy.

Kelly
Jan 02,2013
The consultant performing my facial was perfect in her analysis of my skin problem, was courteous and always made sure I was comfortable through a slightly uncomfortable procedure.

Anonymous
Dec 30,2012
Laser hair removal is the most reasonable I have ever seen. Service is very good. I have seen Dana several times and have always had a great experience.

Jenny Watts
Dec 29,2012
Always fast and friendly!

Anonymous
Dec 29,2012
Wow, I just had my first full laser appt and wow! I expected to feel embarrassed but did not. Allison was very professional and I relaxed immediately!!! I am glad that I used the numbing lotion before; it lessened the sting in the sensitive areas:)
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