SM - Diactivated

Rating: 4.6 - 1294 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Overall Satisfaction

Average Rating: 4.6 stars

- 898 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


Anonymous
Oct 18,2012
There was some confusion with my appointment falling off the schedule, but the staff was wonderful in making sure I was taken care of.

Laura Hamil
Oct 16,2012
Experience was great! Kelly is professional, polite and seemingly well educated. However, i did wake up the following day to several burns on my bikini area. One side is far worse than the other. They are all in the shape of the end of the laser handle. No pain, but I am super worried about scarring. Other than that, it was good.

Anonymous
Oct 15,2012
I started with underarm laser hair removal and then signed up full body... i love this place.

Anonymous
Oct 15,2012
Professional friendly staff! Love the Skin Matters team!

Anonymous
Oct 14,2012
The only thing that this place could improve on is that no matter what time your appointment is you will always be waiting 10-20 minutes. Even if you get there late, you still will wait some. Other than that they are great.

Anonymous
Oct 14,2012
I`ve been more than pleased with the results of laser hair removal and the chemical peels. I love the staff; everyone is so friendly!

Anonymous
Oct 14,2012
My overall experience was pleasant. The consultation was quick, informative and reassuring. The first appointment was a little rushed and impersonal, but I believe that was technician specific. I walked into the room, laid down on the table, and before I could ask if I was supposed to wear protective glasses, the tech had the laser instrument positioned. She never offered me the glasses, and I was too nervous to open my eyes or mouth. I wasn`t sure if I would open them during mid beam. A few seconds later, we were done, and she almost ran out of the room. I had to stop her to ask what kinds of creams would be okay to use if I had a little discomfort later. She pointed to a container on the counter, saying I could use that. That`s the visit.

Anonymous
Oct 13,2012
Great service. Loved that she applied hydrocortisone cream to me. Nice enough to shave some trouble spots for me

Kris R
Oct 13,2012
I`ve been to three different hair removal places over the course of three years and by far Skin Matters results have been the best. After 6 sessions, I do not have to shave underneath my arms. Carole is the absolute best.

Ava Arjmand
Oct 13,2012
Heidi was very kind and professional
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