SM - Diactivated

Rating: 4.6 - 1298 reviews

Quick Info:

Done
Done, Maryland 111111
Done
Monday8 am - 10 pm
Tuesday8 am - 10 pm
Wednesday8 am - 10 pm
Thursday8 am - 10 pm
Friday8 am - 10 pm
Saturday8 am - 10 pm
Sunday11 am - 6 pm

Map

Driving Directions

Overall Satisfaction

Average Rating: 4.6 stars

- 902 reviews
- 321 reviews
- 58 reviews
- 11 reviews
- 6 reviews

Would come back to again: 0%


Would Recommend Family and Friends: 0%

SM - Diactivated Reviews


JG
Oct 27,2012
I arrived on time for my first consult at 10:30 AM, I wasn`t called back until 10:55AM and only AFTER I approached Ryan at the counter and asked how far behind y`all were running. Her response was oh, you should have been called back already let me check as if she was surprised I was standing there. How infuriating! Overall I was very put off by Ryan; she did not make eye contact with me once. My consultant then came and talked to me for my 6min consult. I enjoyed the technician, Carol but was so turned off by my care in the waiting room that if I had not already purchased a package based on the recommendation of a friend I would not return.

Heather Dukes
Oct 26,2012
Carol is awesome to work with. She is sensitive as to how I am feeling on my appointment days and asks the questions that matter.
Seeing great results and Im really comfortable every time I go for my appointments.

Alicia
Oct 26,2012
Always Great!

Anonymous
Oct 26,2012
Great Staff, Fast Results

Jo
Oct 25,2012
I went for an initial consultation and was seen very quickly, they offered special promotions and the tech was very friendly. Overall a good experience.

Anonymous
Oct 25,2012
The service was quick and the staff was friendly. They made me feel really comfortable and answered all my questions

Tracey Kuehl
Oct 25,2012
Skin Matters is very punctual. I didn`t wait over 5 minutes before I was called in for my service. The rooms are clean, and Beth, my technician, is knowledgeable and professional.

Mon M.
Oct 25,2012
I love this place! It is great!

Anonymous
Oct 25,2012
Carole is awesome - personal, easy to talk with and very comfortable with clients. Makes it a super quick and easy process! Love Skin Matters.

Anonymous
Oct 24,2012
I had my final full-leg laser hair removal appt with Kelly yesterday. She was awesome. Fast, efficeint, and yet very thorough. In general i`m satisfied with my overall results after my 6 treatments, but will say that it really depends on the technician you get. Some are much better than others. I had a few who did my full leg treatment in 10 minutes---not possible unless you are skipping a lot of areas. Anyhow, book with Kelly. She will make sure that you get what you paid for. If I had seen her for all 6 treatments Im sure I would be even more happy with my results.
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